Research Reports»Australia Report 2020

During the Covid-19 pandemic, the investment funds industry has been required to adapt at short notice to remote working and, more than ever, to respond to customer service requests and trading instructions through digital channels.

As Australia deals with a Covid-driven economic slowdown, we ask funds professionals about the decisions that lie ahead.

The Australian superannuation sector has been subject to scrutiny from financial supervisors and policymakers over the past four to five years in search of changes that will improve efficiency, extend product choice and enhance the investment outcomes that these deliver to scheme members.

From the impact of technology to the future of investment advice, how do the Australian survey’s findings compare with the rest of the world’s?

The next section evaluates which companies will be the most valuable partners to asset management firms in managing business innovation and which will be the primary point of disruption to the investment funds industry.

Market compression continues to exert pressure across the asset management industry, with fund promoters, distributors, asset servicing partners and financial infrastructure entities all forced to reassess their service models in the face of these cost pressures.